Support

Support That Actually Knows Your Product

Deploy an assistant trained on your codebase. It answers user questions in 77+ languages, grounded in what your product actually does — not generic responses.

Appfora Support dashboard showing assistant configuration, Help Centre, and conversation analytics

Speak your users’ language

Your support assistant responds fluently in 77+ languages — matching whatever language your user writes in.

EnglishSpanishFrenchGermanPortugueseChinese (Simplified)JapaneseKoreanArabicHindi

Everything you need for world-class support

Codebase-grounded answers

Trained on YOUR product — not generic knowledge. Every answer references real features and flows.

77+ languages

Respond in the same language your user writes in. No configuration needed — detection and reply are automatic.

Auto-retrained

As your code changes, the assistant learns new features. Push an update and the knowledge base refreshes automatically.

Help Centre generation

Auto-generate FAQ articles from your codebase. Keep your Help Centre accurate without writing a single word.

Embeddable widget

Add the support widget to your app with one line of code. Styled to match your brand out of the box.

24/7 availability

Always on, always accurate. The assistant escalates to humans when it detects it can't confidently answer.

How it works

Step 1

Scan

Appfora fingerprints your codebase to understand features, flows, and capabilities.

Step 2

Train

Your assistant is trained exclusively on your product — no hallucination.

Step 3

Deploy

Embed the widget, answer questions, and generate Help Centre articles.

Simple, transparent pricing

Pick a tier that matches your volume. Scale up anytime.

Starter

Good for early testing

$9.99/mo

  • 10,000 questions/mo
  • 77+ languages
  • Auto-retrained on code changes
  • Help Centre generation
Create Account & Scan Free

Growth

For active products

$14.99/mo

  • 25,000 questions/mo
  • 77+ languages
  • Auto-retrained on code changes
  • Help Centre generation
Create Account & Scan Free
Recommended

Pro

Best value

$19.99/mo

  • 50,000 questions/mo
  • 77+ languages
  • Auto-retrained on code changes
  • Help Centre generation
Create Account & Scan Free

Scale

High-traffic apps

$39.99/mo

  • 100,000 questions/mo
  • 77+ languages
  • Auto-retrained on code changes
  • Help Centre generation
Create Account & Scan Free

Advanced

Platform-scale

$69.99/mo

  • 250,000 questions/mo
  • 77+ languages
  • Auto-retrained on code changes
  • Help Centre generation
Create Account & Scan Free

Enterprise

Full fleet

$99.99/mo

  • 500,000 questions/mo
  • 77+ languages
  • Auto-retrained on code changes
  • Help Centre generation
Create Account & Scan Free

$0.017 per additional question on all tiers. See full pricing details

Frequently asked questions

When you connect your repository, Appfora scans your codebase — including routes, components, API endpoints, and documentation — to build a structured knowledge base. The assistant uses this grounded context to answer questions accurately, referencing real features instead of guessing.

The assistant supports 77+ languages. It automatically detects the language your user writes in and replies in the same language — no configuration or translation setup required.

When the assistant detects low confidence, it transparently tells the user it isn't sure and offers to escalate to a human. You can configure escalation targets (email, Slack, or a ticketing system) in your dashboard.

Appfora monitors your repository for changes. When you push an update, the knowledge base is automatically refreshed so the assistant always reflects the latest version of your product.

Yes. You can set a system prompt to adjust tone (formal, casual, technical), restrict topics, add brand guidelines, and configure when the assistant should escalate instead of answering.

A question is a single user message that the assistant processes and responds to. Follow-up messages in the same conversation each count as separate questions. Automated health-checks and widget loads do not count.