Terms of Service

1.1. Acceptance and Who May Use Appfora

By registering for, accessing, or using Appfora, you accept these Terms and agree to comply with them. These Terms constitute a binding agreement between you (and any organisation you represent) and Conso4s Ltd.

To use Appfora you must be at least 18 years old and capable of forming a binding contract. The service is intended for professional and business use by developers and the organisations they belong to. Where you act on behalf of an organisation, references to "you" include that organisation, and you warrant that you are authorised to accept these Terms for it.

You may not use Appfora if you are barred from doing so under applicable law, or if your access has previously been suspended or terminated by us.

2.2. Definitions

In these Terms, the following words have the meanings set out below:

• "Appfora" or the "platform" means the developer platform operated by Conso4s Ltd at appfora.io, including its websites, applications, APIs, and related services.
• "Customer", "you" or "your" means the person or organisation that registers for and uses Appfora.
• "Product" means a configuration you create within Appfora that is tied to a connected repository or codebase and runs in its own isolated container.
• "Pillars" means the four capabilities Appfora provides: Legal documents, a Support assistant, Growth strategies, and Test validation.
• "Generated Outputs" means the documents, knowledge bases, strategies, reports, and other materials Appfora produces for you from your codebase.
• "Code Fingerprint" means the one-way structural digest Appfora creates from your repository; it is not your source code.
• "API Key" means a developer credential (formatted af_live_...) used to authenticate calls to the Appfora API.
• "Account" means your Appfora user account and, where applicable, your organisation's account.
• "Subscription" means a paid plan covering one or more Pillars.

3.3. Account Registration and Security

To use Appfora you must create an account and provide accurate, current, and complete information. You are responsible for keeping your account details up to date.

You are responsible for safeguarding your credentials, including your password and any multi-factor authentication (MFA) method, and for all activity that occurs under your account. We store passwords only in hashed form and never in plain text.

• Keep your password and MFA secrets confidential and do not share your account with others.
• Notify us promptly at [email protected] if you suspect any unauthorised access to or use of your account.
• Ensure that everyone you authorise to access your organisation's account complies with these Terms.
• Use a strong, unique password and enable MFA where available.

We are not liable for any loss arising from your failure to keep your credentials secure. We may suspend access where we reasonably believe your account has been compromised.

4.4. Description of the Service

Appfora is a developer platform. You connect a code repository — from GitHub, GitLab, Bitbucket, Azure, or a local path — and Appfora scans the codebase to automatically generate four Pillars:

• Legal documents — drafted from your codebase and established frameworks such as the GDPR and CCPA.
• Support — an assistant or chatbot trained on your product to answer customer questions.
• Growth — customer growth strategies derived from your product.
• Test — automated end-to-end (E2E) test validation across browsers and native mobile.

Each Product you create runs in its own isolated container with dedicated compute and storage. There is no shared infrastructure between customers; internal services communicate over private networks, and there is no cross-tenant traffic.

How your code is handled

Appfora creates a one-way Code Fingerprint — a structural digest of your repository — and analyses it to produce the Pillars. Appfora never stores your raw source code, API keys, secrets, credentials, or environment variables. Your source is discarded after analysis. Data is encrypted with AES-256 at rest and TLS 1.3 in transit, and security headers (including a Content Security Policy, HSTS, CORS controls, frame denial, and a referrer policy) are enforced on every response. We maintain ISO 27001 (information security) and ISO 9001 (quality management) certifications, and a SOC 2 report is available to qualified customers on request. For full details of how we handle your information, see our Privacy Policy.

5.5. Free Trial, Fees, and Billing

Free trial

Appfora offers a 14-day free trial. No payment card is required to start. At the end of the trial you may choose a paid Subscription to continue using paid features.

Fees and bundle discounts

Subscriptions are billed monthly. Each Pillar is charged as a separate line item, and bundling Pillars earns a discount on a tiered basis:

• 2 Pillars — 5% discount.
• 3 Pillars — 10% discount.
• 4 Pillars — 15% discount.

Usage that exceeds your plan's included caps (overages) is billed at the end of the billing cycle. Current prices and plan details are shown on our pricing page, which forms part of these Terms.

Payment

Payments are processed by Stripe. We accept Visa, Mastercard, and American Express, and Enterprise customers may be invoiced. Card details are processed securely through Stripe; Appfora does not store full card numbers and retains only your subscription, plan, and usage-metering data. By providing payment details, you authorise us (through Stripe) to charge the applicable fees and any overages.

Unless stated otherwise, fees are exclusive of any applicable taxes (such as VAT), which you are responsible for paying where they apply.

6.6. Cancellation and Refunds

You may cancel your Subscription at any time. There are no contracts and no cancellation fees.

• On cancellation, you retain access to paid features until the end of your current billing period.
• We do not automatically refund fees already paid for the current period unless required by law or expressly agreed.
• Any overages accrued before cancellation remain payable at the end of the cycle.
• Refunds, where offered or required, are processed via Stripe to the original payment method.

If you believe you have been billed in error, contact us at [email protected] and we will review the matter.

7.7. Customer Responsibilities and Acceptable Use

You are responsible for your use of Appfora and for the repositories and content you connect. You agree not to:

• Use Appfora for any unlawful purpose or in breach of any applicable law or regulation.
• Connect, scan, or analyse any repository or codebase that you do not own or have the necessary rights and permissions to use.
• Abuse, attack, reverse-engineer, decompile, or attempt to derive the source code of the Appfora platform, except to the extent such restriction is prohibited by law.
• Exceed, circumvent, or interfere with rate limits, usage caps, container isolation, or other technical controls.
• Introduce malware, attempt to gain unauthorised access to the platform or other customers' Products, or disrupt the integrity or performance of the service.
• Use Appfora to generate, store, or distribute unlawful, infringing, or harmful content.
• Resell, sublicense, or make the platform available to third parties except as expressly permitted.

You warrant that you have all rights, consents, and authorisations necessary to connect each repository and to allow Appfora to process it. We may suspend or limit access if we reasonably believe you have breached this section.

8.8. Intellectual Property

Your code and your outputs

As between you and Conso4s, you retain all ownership of your own code and of the Generated Outputs that Appfora produces for you, including legal documents, support knowledge bases, growth strategies, and test reports. You grant us a limited licence to process your connected repository solely to provide the service and to generate those outputs.

The Appfora platform

Conso4s Ltd retains all rights, title, and interest in and to the Appfora platform, including its software, models, designs, and documentation. Appfora.io is a registered trademark of Conso4s Ltd. Nothing in these Terms transfers any rights in the platform or our trademarks to you. You may not use our trademarks without our prior written consent.

9.9. Legal Document Disclaimer

The legal documents Appfora generates are grounded in your codebase and in established frameworks such as the GDPR and CCPA. However, they are provided for informational purposes only and are not legal advice.

You should have a qualified attorney or solicitor review any generated legal document for jurisdiction-specific nuances and to confirm it is suitable for your circumstances before you rely on or publish it. Using Appfora does not create a solicitor-client or attorney-client relationship between you and Conso4s Ltd, and Conso4s is not acting as your legal adviser. You are solely responsible for how you use the documents Appfora generates.

10.10. API Keys and Developer Use

Appfora provides programmatic access through a developer API authenticated with API Keys formatted af_live_... and constrained by scopes. You are responsible for all activity carried out using your API Keys.

• Keep your API Keys secret; treat them like passwords and never embed them in client-side code or public repositories.
• Assign only the scopes a key needs, and rotate or revoke keys you no longer use or that may be compromised.
• Respect rate limits and usage caps; do not attempt to bypass them.
• Notify us promptly if you believe an API Key has been exposed.

We may revoke or rate-limit API Keys to protect the platform, enforce these Terms, or maintain service stability.

11.11. Third-Party Services

Appfora relies on third-party services to provide its features. These include, but are not limited to:

• Stripe — for payment processing.
• Repository providers — GitHub, GitLab, Bitbucket, and Azure — which you authorise Appfora to connect to.
• A cloud hosting and infrastructure provider [cloud hosting provider].
• AI/LLM model providers, under Data Processing Agreements that prohibit training on customer data.
• An analytics provider for our website [analytics provider].

This list is non-exhaustive and may change. Your use of a third-party service through Appfora may also be governed by that provider's own terms. We are not responsible for the acts, omissions, or availability of third-party services, but we maintain Data Processing Agreements with our providers. See our Privacy Policy for the current list of sub-processors.

12.12. Privacy and Confidentiality

Privacy

We process personal data in accordance with the UK GDPR and our Privacy Policy, which explains what data we collect, the lawful bases on which we rely, how we use it, your rights as a data subject, and how to complain to the Information Commissioner's Office (ICO), the UK supervisory authority. We do not use your data to train AI models, and our Data Processing Agreements with providers expressly prohibit this. Customer data is not sold. Please review our Privacy Policy and Cookie Policy for full details.

Confidentiality

Each party may receive confidential information from the other. Each party agrees to keep the other's confidential information secret, to use it only to perform under these Terms, and to protect it with reasonable care. This obligation does not apply to information that is or becomes public through no fault of the receiving party, is independently developed, or must be disclosed by law. The container isolation, encryption, and data-handling practices described in section 4 and our Privacy Policy support these obligations.

13.13. Warranties and Disclaimers

Appfora is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties, whether express or implied, including any implied warranties of satisfactory quality, fitness for a particular purpose, and non-infringement.

We do not warrant that the platform will be uninterrupted, error-free, or that Generated Outputs will be accurate, complete, or suitable for any particular purpose. In particular, generated legal documents are not legal advice (see section 9), and you remain responsible for reviewing and validating all outputs before relying on them. Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under applicable law.

14.14. Limitation of Liability

Nothing in these Terms limits or excludes either party's liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be limited or excluded by law.

Subject to the above, and to the fullest extent permitted by law:

• We are not liable for any indirect, incidental, special, or consequential loss, or for any loss of profits, revenue, business, goodwill, or data.
• We are not liable for any loss arising from your reliance on Generated Outputs, including generated legal documents used without qualified legal review.
• Our total aggregate liability arising out of or in connection with these Terms will not exceed the total fees you paid to us for the service in the 12 months immediately before the event giving rise to the claim.

Each provision of this section operates separately. If any part is found unenforceable, the remaining parts continue to apply.

15.15. Indemnification

You agree to indemnify and hold harmless Conso4s Ltd and its officers, employees, and agents against any claims, damages, losses, liabilities, and reasonable expenses (including legal fees) arising out of or connected with:

• Your breach of these Terms or applicable law.
• Your connecting, scanning, or analysing a repository you do not have the rights to use.
• Your use of Generated Outputs, including publishing legal documents without qualified legal review.
• Any content you submit to or generate through the platform that infringes a third party's rights.

16.16. Suspension and Termination

You may stop using Appfora and close your account at any time. On termination, you may request deletion of your data: through your account settings you can request full deletion, and all Generated Outputs, models, and metadata for that Product are permanently removed within 30 days.

We may suspend or terminate your access, in whole or in part, if you breach these Terms, fail to pay fees due, use the platform in a way that risks harm to us or others, or where required by law. Where reasonable and lawful, we will give you notice and an opportunity to remedy a breach. On termination, your right to use the platform ends, though provisions that by their nature should survive — including those on intellectual property, confidentiality, disclaimers, liability, and indemnification — will continue to apply.

17.17. Changes to the Service and to These Terms

We may update, add to, or discontinue features of Appfora to improve the platform, address security, or comply with law. We will aim to avoid materially reducing core functionality without notice.

We may also amend these Terms from time to time. Where changes are material, we will take reasonable steps to notify you, for example by email or an in-product notice. The date the Terms were last updated is shown on this page. Your continued use of Appfora after changes take effect constitutes acceptance of the revised Terms. If you do not agree, you should stop using the platform and may cancel your Subscription.

18.18. Governing Law and Dispute Resolution

These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes) are governed by the laws of England & Wales.

The courts of England & Wales have exclusive jurisdiction to settle any such dispute. Before commencing proceedings, we encourage you to contact us at [email protected] so we can try to resolve the matter informally and in good faith. Nothing in this section affects any statutory rights you may have that cannot be waived.

19.19. General

These provisions apply to the agreement as a whole.

• Entire agreement — These Terms, together with our Privacy Policy, Cookie Policy, and the pricing page, form the entire agreement between you and Conso4s Ltd regarding Appfora and supersede any prior understandings on that subject.
• Severability — If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
• Waiver — A failure or delay by either party in exercising any right under these Terms does not waive that right.
• Assignment — You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets, on notice to you.
• Force majeure — Neither party is liable for any failure or delay in performance caused by events beyond its reasonable control.
• Notices — We may send notices to the email address associated with your account; notices to us should be sent to [email protected].
• No third-party rights — A person who is not a party to these Terms has no rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any of their provisions.

20.20. Contact Us

If you have questions about these Terms, please contact us:

• Legal and Terms enquiries: [email protected]
• General and privacy enquiries: [email protected]
• Data protection / Data Protection Officer: [email protected]
• Postal: Conso4s Ltd, [Conso4s Ltd registered office address]

Conso4s Ltd is a company registered in England & Wales (company number [company number]; ICO registration number [ICO registration number]).